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Terms of Use

These terms govern your use of GenDatabase.com — our search services, memberships and data. Please read them carefully; by accessing or using the service you agree to be bound by them.

Last updated: 5 July 2026

1. Introduction

GenDatabase.com, its content and online services ("the Service") are provided to you subject to these terms and conditions of use. By accessing or using this Service, you agree to be bound by these terms and conditions and are deemed to have read, understood and agreed to them. If you do not agree with one or more of these terms, you are not permitted to access or use the Service.

GenDatabase.com ("us", the service provider) reserves the right, in our sole discretion, to modify or update these terms at any time, and such modifications supersede and replace any previous terms. Your continued use of the Service means you accept the amended terms. If you do not agree to any modification, you must immediately stop using the Service.

2. Acceptance of terms

These terms become effective when you access the website and constitute a binding agreement between us and yourself, which will always prevail. The current version of these terms governs our respective rights and obligations each time you access the website.

The Service comprises both a free service accessible to all users and a paid member service accessible to paid-up subscribers. By accessing or using the GenDatabase.com website, applications, or software provided in connection with the free or paid service, you signify that you have read, understood, and agree to be bound by these Terms of Use, whether or not you are a subscriber. If you do not agree with any provision contained in these Terms of Use, please do not use this website.

3. Use of the website

When registering as a member, you alone are responsible for the safekeeping of your GenDatabase.com access information. Your membership subscription allows a single user access to GenDatabase.com, and your access information may not be shared with third parties. Our systems have measures in place to detect and prevent the sharing of account information; detected sharing will result in the blocking of your account and suspension of your GenDatabase.com membership.

To keep and maintain your access to GenDatabase.com, you are required to purchase or renew a member subscription. Member subscriptions provide access to all public as well as member content on GenDatabase.com.

4. Reasonable / fair usage policy

Although GenDatabase.com offers unlimited access to our member services, this access is subject to our Reasonable Use Policy. Reasonable use amounts to the average use across all GenDatabase.com members, currently an average of 80–100 records accessed per day.

If our systems detect unreasonable usage, your account may be blocked from accessing records for the remainder of that day. In the event of a serious breach of this policy, we reserve the sole right to suspend your membership and access to GenDatabase.com entirely.

5. Accessing data

By searching for and accessing any data contained on GenDatabase.com, you confirm that you are accessing the information for legal purposes. Any illegal access to or use of information on our systems is expressly prohibited and will lead to the suspension of your member account.

6. Use of personal information

GenDatabase.com values the privacy of your information and will protect your personal information in accordance with all relevant laws and regulations, as set out in our Privacy Policy. More information on how we gather, process and work with personal information can be found on that page — please be sure to review it.

7. Amendments to these terms

GenDatabase.com reserves the right, in our sole discretion, to amend these terms and conditions at any time and without notice. Any such amendments come into effect immediately and automatically. You agree to review these terms whenever you visit the website.

If you do not agree to any of these terms, or any future Terms of Use, do not use or access (or continue to access) the Service.

For the purposes of these terms, "Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, data and other intellectual property rights as may now exist or hereafter come into existence, and all applications, registrations, renewals and extensions thereof, under the laws of any country, territory or other jurisdiction.

The Service and its materials — including, without limitation, data, software, images, text, graphics, illustrations, logos, patents, trademarks, copyrights and photographs (the "GenDatabase.com Content") — and all related Intellectual Property Rights are the exclusive property of GenDatabase.com.

Except as explicitly provided herein, nothing in these terms shall be deemed to create a licence in or under any such Intellectual Property Rights, and you agree that you will not yourself, or through any parent, subsidiary, affiliate, agent or other third party:

  1. modify, use any automated script or program, port, translate, localise, provide access to data on behalf of third parties, or create derivative works of the Service or any documentation relating to it;
  2. decompile, disassemble, reverse engineer or attempt to reconstruct, identify or discover any source code, underlying ideas, user interface techniques or algorithms of the Service by any means whatsoever, or disclose any of the foregoing;
  3. sell, lease, license, sublicense, copy, market, reproduce, transmit or distribute the Service without the express written consent of GenDatabase.com;
  4. encumber or suffer to exist any lien or security interest on any part of the Service; or
  5. knowingly take any action that would cause the Service to be placed in the public domain.

Use of the GenDatabase.com Content or materials on the Service for any purpose not expressly permitted by these terms is strictly prohibited.

You understand and acknowledge that you may be exposed to user content that may be inaccurate or out of date, and you agree that GenDatabase.com will not be liable for any damages you incur as a result of such content.

9. Sharing information or data

When sharing information found on GenDatabase.com with third parties — online, in print or in any other manner — GenDatabase.com must always be cited as the source. Any member sharing information without citing GenDatabase.com as source may have all access to GenDatabase.com suspended permanently, all current subscriptions deactivated, and any fees paid forfeited.

10. Disclaimer of warranties & liability

GenDatabase.com does not make any warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website and the Service. The website and Service are provided "as is", and we make no warranty or representation that the information and Service advertised on the website are appropriate for use in any jurisdiction.

Use of this site, its content and the Service is at your own risk. GenDatabase.com makes no representations, warranties or conditions about the quality, accuracy, reliability, completeness or timeliness of the site, the content or the Service, and does not assume any responsibility for any errors, omissions or inaccuracies therein.

Neither GenDatabase.com nor its service providers shall be responsible for, and each disclaims all liability for, any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by you or any third party as a result of, or which may be attributable directly or indirectly to, your access and use of the website, any information contained on or received via the website, your use of the Service, and/or your reliance on any information offered via the website and Service.

Without limiting the generality of the foregoing, neither GenDatabase.com nor its service providers shall be liable for any loss of business, loss of data and/or loss of profits, any failure and/or unavailability of the website for any reason whatsoever, and/or the failure or delay by any third-party service provider to render any services necessary to ensure the availability of the website.

You hereby indemnify GenDatabase.com and its service providers against any loss, liability, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered by you or any third party as a result of, or which may be attributable directly or indirectly to, the aforesaid.

Without limiting the generality of the foregoing, GenDatabase.com shall not be liable to you or any third party for any loss or damage of whatsoever nature in the event that you request that an order or service be stopped or cancelled.

11. Legal correspondence

Due to the total collapse of South African postal services and the unavailability of postal boxes, all legal correspondence can only be sent to us in digital format, to info@gendatabase.com or via our contact form.